NEWS RELEASE 26-035 - JULY 9, 2026
                                                                                             

As part of its ongoing commitment to transparency, communication, and customer service, the Sarasota County Sheriff’s Office has launched Versaterm CommunityConnect™.

The automated messaging platform will be available to residents, businesses and visitors in unincorporated Sarasota County and is designed to keep callers informed and engaged throughout their interaction with the sheriff’s office.

Following a call to 911 or the non-emergency line, callers using a mobile phone will receive an automated text message acknowledging their call for service. The system will provide updates related to the response, including information about the deputy being dispatched, notifications of delays, and access to helpful resources.
CommunityConnect™ also enhances communication with victims of crime by providing updates after a report has been filed. The platform helps keep victims informed throughout various stages of the investigative and judicial process, ensuring they remain connected and up-to-date.

In addition, the service allows community members to provide feedback through automated, mobile-friendly surveys following interactions with sheriff’s office personnel.

“Utilizing this new technology is another way the Sarasota County Sheriff’s Office is strengthening communication and transparency while enhancing the level of service we provide to our community,” said Sheriff Kurt A. Hoffman. “CommunityConnect™ allows us to keep residents, businesses, and visitors informed, engaged, and connected throughout their interaction with our agency.”