911 CALL CENTER

911 CALL CENTER

Emergency Operations Bureau

The Emergency Operations Bureau oversees Public Safety Communications (PSC), a multi-agency center that provides communication services for the Sarasota County Sheriff's Office, Sarasota County Fire Department, Nokomis Fire Department, Venice Fire Department, North Port Fire Department, Englewood Fire Department, Sarasota Police Department (SPD), and the Venice Police Department (VPD). Annually, more than 625,000 calls are processed (9-1-1 and non-emergency).

The PSC is an intergovernmental partnership among Sarasota County, the Sheriff's Office, and the law/fire/rescue agencies that are served. The Center is governed by a Policy Board consisting of senior representatives from each agency.

Communications Job Fair

The Emergency Operations Bureau is looking for enthusiastic, hardworking and customer service-oriented professionals to join their team of Communications Operators! The Public Safety Communications Center is hosting a Communications Job Fair on April 12th and 16th and you're invited!

Interested candidates are asked to bring a completed application to the event and plan on spending two hours in the Public Safety Communications Center (PSC). This streamlined process allows qualified applicants to spend an observation period shadowing a calltaker followed by an immediate in-person interview.

                                         Comm Fair Flyer2

Communications Operators starting pay: $35,019- $58,398 (includes automatic overtime and is based on General Order policy and documented related experience).

BENEFITS:

  • Medical, Dental, Vision, & Life Insurance
  • $1200 annually for Night Shift Differential
  • 11 Paid Holidays
  • 2 weeks paid vacation after 1 year (80 hours)
  • 9 paid sick days (72 hours)
  • Option to earn up to 10 additional "Sick Award" Vacation Days
  • Option to join Sick Leave Pool (additional paid sick days for extended illnesses)
  • Educational assistance up to $3500 annually (after 1 year)
  • Unlimited use of Sarasota County's Fitness Center
  • Membership in the Florida Retirement System
  • Additional Incentive for college degrees
  • Uniforms furnished at no cost (including additional uniform maintenance and shoe allowance)

MINIMUM QUALIFICATIONS

  • At least a High School Diploma or G.E.D. (less than 60 college credits requires TABE test).
  • Must be in compliance with drug, tobacco and tattoo policy.
  • Must pass Oral Board interview.
  • Must submit to a complete background investigation, polygraph and psychological evaluation and found to be of good moral character.

If you have any questions contact Human Resources at (941) 861-4140 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Accreditation

PSC Logo

The PSC achieved the goal of becoming a multi-discipline Accredited Center of Excellence (ACE). The Center has been accredited through the National/International Academies of Emergency Dispatch for Medical Dispatch since 2004 and obtained their Emergency Fire Dispatch accreditation in April of 2009. The Public Safety Communications Center is one of 92 centers that are nationally medical accredited and one of 15 centers that are nationally fire accredited. It is the only center nationwide that holds an additional accreditation from the Commission on Accreditation for Law Enforcement Agencies (CALEA) for Public Safety. Being a multi-discipline ACE allows the PSC to provide a consistent and measureable level of service to the agencies and citizens we serve.

What's Happening Now

See what is going on in your neighborhood right now. Dispatch logs for the Sarasota County Sheriff's Office, Sarasota Police Department, Sarasota County Fire Department and the Englewood, North Port, Venice and Nokomis fire departments are available for viewing. This information is updated every 15 minutes.

View Current Log